If you have questions, we're here to help! You may be able find your answer more quickly using one of the following resources.

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If you still need assistance, feel free to contact us using one of the methods below.


Email is most often the best way to get in touch with us. To send us an email, please use the form on this page. You can expect a reply within one business day but we often get back to you within a couple hours.


You can reach us by phone at (800) 550-3183 Mon-Fri from 9:30am-5:00pm EST, excluding holidays. We receive a lot of sales calls, so leave us a message with a good number and we'll call you back. Usually within 24 hours, weekends excluded

Snail Mail

The Paracord Store
2381 Philmont Ave. Suite 101
Huntingdon Valley, PA 19006

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